Front Desk Officer
Islamabad, Rawalpindi
Apply By Oct 5, 2024 - Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Check with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests etc
- Maintain updated records of bookings and payments.
Required Skills
Microsoft Excel, Customer Dealing , Coordination Skills, Customer Contact Skills, Communication Skills,
Industry
Hotel Management / Restaurants
Category
Secretarial, Clerical & Front Office
Job Type
Full Time/Permanent ( First Shift (Day) )
Minimum Education
Bachelors
Career Level
Experienced Professional
Required Experience
3 Years - 4 Years
Salary Range
PKR. 60,000 to 70,000/Month